TERMS OF SUPPLY

Payment Terms

By accepting the estimate provided to you by Commercial Roofing & Cladding Ltd, you are accepting our terms of supply including our specific terms of payment.

All projects are subject to a deposit or down payment to secure materials and plant. If projects are expected to last more than two weeks, the total amount due will be split into payments.

The first instalment is due upon acceptance of the estimate. All materials, plant hire and scaffolding are to be paid for in full prior to any works commencing. These terms apply to all projects undertaken by us as a company, regardless of size, cost or length.

Subsequent payments will be required at either the midway point of the project or at a two‑weekly valuation, which will detail the payment amounts for the following two weeks. All payments will be made in advance unless agreed prior to works commencing, depending on the length of the project.

The final payment will be due upon completion of the project.

Definitions, Interpretation and General

Authorised Representative means a senior manager of the Company.
Business Day means a day when banks in London are open for business.
CDM Regulations refers to the Construction Design and Management Regulations.
Company means Commercial Roofing & Cladding Ltd.
Customer means the firm, company, contractor, subcontractor or other party with whom the Company contracts.
Contract means the agreement between the Company and the Customer for the supply of Services.
Contract Specification means the written description or specification of the Services.
Goods means any goods or deliverables supplied by the Company.
Manufacturer’s Warranties means warranties given by third‑party manufacturers.
Order means the Customer’s purchase order.
Qualifying Services means complete installation of a new roofing system to the Company’s specification, excluding remedial or patchwork repairs.
Safety Legislation refers to relevant health and safety laws.
Services means the services, including Goods, supplied by the Company.
Terms means these terms of supply.

Contract Terms, Variations and Representations

An Order constitutes an offer by the Customer to purchase Services. The Order is only accepted when confirmed in writing by an Authorised Representative.
All contracts are subject to these Terms. No representative or agent has authority to agree terms inconsistent with these Terms.
These Terms override any terms the Customer seeks to impose.
No variation is effective unless agreed in writing and signed by an Authorised Representative.
The Contract constitutes the entire agreement between the parties.

Customer Obligations

The Customer shall:

Ensure the Order terms are complete and accurate
Provide adequate instructions and accurate information
Provide access to premises and facilities
Ensure premises, plant and equipment comply with Safety Legislation
Comply with all applicable laws and obtain necessary licences
Prepare premises for the Services
Accept that all materials removed from the premises belong to the Company unless agreed otherwise
Provide electricity and water
Provide scaffolding, ladders, hoists and similar equipment
Accept responsibility for structural remedial work discovered during removal of existing materials
Protect Company materials stored on site from damage or theft
If the Customer prevents or delays the Company’s performance, the Company may suspend work and recover costs arising from the Customer’s default.

Charges and Payment

The price for Services is set out in the Order. The Customer shall pay all taxes and charges applicable.

Prices assume work will be carried out during normal working hours. Out‑of‑hours work may incur additional charges.

The Company may increase prices to reflect increased costs, changes in specification, delays, labour costs, taxes or insurance.

If payment is late, interest may be charged at HSBC base rate plus four percent.

All payments must be made in full without deduction or withholding.

Limitation of Liability

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or any liability that cannot be excluded by law.

The Company is not liable for:

Loss of profit, goodwill or business opportunity
Indirect or consequential loss
Damage to property except damage to the roof structure or water ingress caused by Company negligence
Loss arising from following a Third Party Specification
Total liability exceeding the price paid for the goods or services

Warranty

For non‑Qualifying Services, the Company will pass on Manufacturer’s Warranties where possible.

For Qualifying Services, the Company warrants goods to be free from material defects for twelve months from completion.

The Customer must inspect Services upon completion and notify defects promptly.

The Company is not liable for defects arising from misuse, failure to follow instructions, third‑party alterations, pre‑existing conditions, fair wear and tear, environmental damage, improper maintenance or prevention of remedial work.

Repair or replacement does not extend the warranty period.

Title and Risk

Risk passes to the Customer upon delivery. Title passes only when full payment has been received.

Suspension and Termination

The Company may suspend or terminate the Contract if:

The Customer fails to pay on time
The Customer’s financial position deteriorates to a level that jeopardises fulfilment of obligations

General

Force Majeure: Neither party is liable for delays caused by events beyond reasonable control.
Assignment: The Company may assign its rights; the Customer may not.
Third Parties: Only parties to the Contract may enforce its terms.
Waiver: Failure to exercise rights does not constitute a waiver.
Notices: Must be in writing and delivered by hand or first‑class post.
Governing Law: England and Wales. Jurisdiction: Courts of England and Wales.

These terms will be reviewed at regular intervals to ensure that it continues to be effective and meet customer expectations.

Last review of this Policy: 9th October 2026

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