Our Commitment to Your Privacy

We are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

We may update this policy from time to time, so please check this page occasionally to ensure you are happy with any changes. By using our website, you agree to be bound by this policy.

Any questions regarding this policy and our privacy practices should be sent by email to info@commercialrc.co.uk

Who We Are

Commercial Roofing & Cladding Ltd is a roofing and cladding company trading in South East England.

How We Collect Information From You

• We obtain information about you when you use our website, for example:
• When you complete the contact form
• When you complete the site registration form
• When you engage with other forms within our site

What Information We Collect

The personal information we collect may include:

• Your name
• Address
• Email address
• IP address
• Information regarding what pages are accessed and when

Website Recording

We collect statistical data about your browsing actions and patterns. This information does not identify you as an individual.

For example, we use cookies to store your country preference. This helps us improve our website and deliver a more personalised service.

You can switch off cookies by adjusting your browser settings. Turning cookies off may result in reduced functionality when using our website.

Use of Cookies

Like many websites, the Commercial Roofing & Cladding Ltd website uses cookies. Cookies are small pieces of information sent to your computer and stored on your hard drive to allow the website to recognise you when you visit.

Cookies collect statistical data about browsing actions and patterns and do not identify you personally. They help us improve our website and enhance your experience.

You can download a copy of our Terms and Conditions from our website.

Main Cookies Used on Our Site

Google Analytics

These cookies collect information about how visitors use our site. We use the information to compile reports and help improve the site. The cookies collect anonymous data, including:

• Number of visitors
• Where visitors came from
• Pages visited

Google Maps

These cookies are unique identifiers used for traffic analysis within Google Maps.

How Your Information Is Used

We may use your information to:

• Contact you regarding queries raised in the contact form
• Notify you of changes to our services
• Send communications you have requested
• Provide information about campaigns, appeals, fundraising activities or promotions
• Process a grant or job application

We review retention periods for personal information regularly. Some information must be held to fulfil statutory obligations. We will hold your personal information for as long as necessary for the relevant activity or as required by any contract you hold with us.

Who Has Access to Your Information

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Third‑Party Service Providers Working on Our Behalf

We may pass your information to third‑party service providers, agents, subcontractors and associated organisations for the purpose of completing tasks and providing services on our behalf.

We only disclose the personal information necessary to deliver the service and require all third parties to keep your information secure and not use it for their own marketing purposes.

We will not release your information to third parties beyond the company unless:

• You request us to do so
• We are required to do so by law
• It is necessary for fraud prevention or other crime
• It forms part of a business sale, restructuring or reorganisation
• We will take steps to ensure your privacy rights remain protected.

How You Can Access and Update Your Information

The accuracy of your information is important to us. You have the right to request a copy of the information we hold about you.

You can do this by emailing our administrator and requesting the information held about you.

Links to Other Websites

Our website may contain links to other websites. This privacy policy applies only to our website. We encourage you to read the privacy statements of other websites you visit.

We cannot be responsible for the privacy policies or practices of other sites, even if accessed via links from our website. If you accessed our website from a third‑party site, we recommend checking their privacy policy as well.

Children Aged Sixteen or Under

We are committed to protecting the privacy of children aged sixteen or under. If you are sixteen or under, please obtain permission from your parent or guardian before providing personal information.

This policy will be reviewed at regular intervals to ensure that it continues to be effective and meet customer expectations.

Last review of this Policy: 9th October 2026